Hearing Care is More Than Just Buying a Hearing Device
Choosing a hearing device is an important step, but successful hearing care is about far more than simply purchasing technology. At Audiology Planet, we believe that the fitting process, ongoing support, and long-term partnership with your audiologist are what truly determine the outcome of your hearing journey.
We are proud to be one of the leading independent audiology providers in the UK, offering specialist hearing, tinnitus, ear, and balance care for babies, children, and adults. Our approach combines clinical expertise, best-practice verification methods, personalised rehabilitation, and ongoing support to help you hear and communicate with greater confidence.
Step 1 – Comprehensive Hearing Assessment
Every successful fitting begins with a detailed hearing assessment. We carefully evaluate not only your hearing levels, but also:
- Your communication difficulties
- Lifestyle and listening demands
- Tinnitus or sound sensitivity
- Dexterity and vision considerations
- Previous hearing device experiences
- Cosmetic and comfort preferences
Hearing care should never follow a “one-size-fits-all” approach. The best hearing device is the one that fits your hearing profile, lifestyle, and personal goals.
Step 2 – Selecting the Right Hearing Technology
Modern hearing technology has evolved dramatically over recent years. Depending on your needs, hearing devices may offer:
- Advanced speech clarity in noise
- Bluetooth connectivity
- Rechargeable technology
- Artificial intelligence features
- Tinnitus support programmes
- Remote fine-tuning capabilities
- Discreet and comfortable designs
We guide you through the available options in a clear and honest manner without overwhelming technical jargon.
Step 3 – Precision Fitting Using Real Ear Measurements
This is one of the most important parts of the process — and one that is often skipped elsewhere.
At Audiology Planet, we use a gold-standard verification technique called Real Ear Measurement (REM). This involves placing a tiny microphone inside the ear canal to scientifically measure how sound is being delivered by the hearing device while it is in your ear.
Why is this important?
Every ear canal is shaped differently. Simply programming hearing devices based on an audiogram alone is not enough. Real Ear Measurements allow us to:
- Verify the sound output accurately
- Optimise speech clarity
- Improve comfort
- Reduce listening fatigue
- Ensure appropriate amplification levels
- Fine-tune the devices specifically for your ears
Without proper verification, even premium hearing devices may underperform. In many ways, the fitting process is just as important as the technology itself.
Step 4 – Education and Rehabilitation
Hearing better is a process of adaptation. Your brain often needs time to re-learn sounds that may have been missing for years.
We spend time teaching you how to:
- Insert and remove the devices
- Recharge or change batteries
- Clean and maintain your devices
- Use smartphone connectivity features
- Adjust settings when required
- Manage difficult listening environments
We also provide guidance regarding communication strategies, listening fatigue, tinnitus management, and realistic expectations during the adjustment period.
Step 5 – Follow-Up Appointments and Fine Tuning
The first fitting is only the beginning.
Most patients require fine adjustments as they adapt to amplified sound. We schedule follow-up appointments to monitor your progress, answer questions, and optimise the settings based on your real-world experiences.
Your hearing and listening needs can change over time, and regular reviews help ensure your devices continue performing at their best.
Step 6 – Ongoing Cleaning, Maintenance and Care
Hearing devices are sophisticated miniature computers that require regular care and maintenance.
We routinely help with:
- Professional cleaning
- Wax guard replacement
- Dome and tubing changes
- Performance checks
- Moisture management
- Software updates
Many patients find wax guards and domes surprisingly fiddly to manage at home, so we are always happy to assist during maintenance visits.
Step 7 – Troubleshooting and Repairs
Even with excellent care, hearing devices can occasionally develop faults or require servicing.
If problems arise, our team is available to help with troubleshooting, repairs, and manufacturer support. Where possible, we may also provide loan devices to minimise disruption while repairs are being completed.
Step 8 – Long-Term Hearing Partnership
Our relationship with patients does not end after fitting. We see hearing care as an ongoing partnership.
As technology evolves, we help patients stay informed regarding:
- New hearing technology developments
- Connectivity improvements
- Better speech-in-noise solutions
- Advanced tinnitus therapies
- Rechargeable and AI-based innovations
We also continue to monitor your ear and hearing health over time.
Additional Support Services
Because hearing health is closely linked to overall wellbeing, we also provide access to wider support including:
- Earwax removal
- Tinnitus management
- Balance and vestibular assessment
- Auditory processing assessment
- Communication advice
- Lip-reading resources
- Onward referral pathways when required
If hearing, tinnitus, dizziness, or ear health concerns change unexpectedly, we can often help facilitate onward investigations and specialist support quickly.
Healthcare with Impact
At Audiology Planet, we believe healthcare should have a wider positive impact. With every hearing instrument dispensed, we contribute towards environmental conservation and educational access initiatives.
Improving your hearing can also help support communities and environmental projects both in the UK and abroad.
Thank You
Thank you for considering Audiology Planet as part of your hearing journey. Our aim is simple — to combine best-practice audiology with compassionate, personalised care so that you can hear, communicate, and live more confidently.
Dr Jay Jindal, BASLP Au.D. FSHAA
Consultant Audiologist for Babies, Children and Adults
Consultant Audiologist
Dr. Jay Jindal
Dr. Jay Jindal, Consultant Audiologist, has 20+ years NHS and private experience.
